To bring joy to the restaurant industry.
We do this by helping restaurants thrive and helping diners save on great meals.
The Joyous Story
A founder of Joyous was a partner in a restaurant. It had delicious food, great ambience and top-class customer service. It was a successful business, but it reached a stage where revenue became flat.
The restaurant didn't see sufficient customers daily for a sustained, healthy profit margin. Customer surveys were great, and satisfaction was very high. Still, the restaurant lacked the tools to convert these assets into an increased customer base. None of the available online and offline tools (like Yelp or OpenTable, Facebook or Google) helped grow and sustain revenue. These marketing channels cost more than the sustained benefits they provided.
Without better tools, hoping that satisfied customers return with their friends seemed like the only option. But "hope" is not a strategy, and "hope" doesn't help increase the customer base.
The owners talked to many other restaurant operators. They all shared this common realization – that restaurateurs need all of their time to run the business and provide the excellent service that keeps customers coming back. The daily time and expense of running customer engagement are too much.
This is why we started Joyous!
Our mission at Joyous is to work with restaurateurs as partners so they can focus on what they do so well, and we can focus on customer acquisition and retention through our automated marketing.
Our measure of success is bringing more guests to partner restaurants every day, and helping bring joy to every guest.
We believe so strongly in our mission that we don't require any contracts. We won't charge our business partners any money until we bring paying customers into their restaurants! There is never any additional charge to diners.
We are a team of professionals with decades of experience in software development, marketing, customer experience, and the service industries.
We are backed by investors and advisors who believe in our mission and provide the support needed for the long haul.
Own an Independent Restaurant?
Joyous works exclusively with independently-owned restaurants.
If you share our vision for a sustainable business environment for your restaurant, contact us today for help increasing your new and repeat customer visits.
Are You Hungry?
You can download our app for iOS or Android and order up some delicious savings with your tasty food!
Other Joyous Facts
Headquarters: Portland, Oregon
CEO: Vara Prasad
Senior Staff: Richard Baldwin, Brandon Gallagher, Julie Gallagher, Clifford Jones, Steve Pearson, Nikhil Kumar Saraf, and Monika Saraf